1. Returns Eligibility

  • Timeframe: Items must be returned within [14-30] days of delivery.
  • Condition: Products must be unused, in original packaging, with all tags/manuals.
  • Exclusions:
    • Custom-made or special-order items (non-returnable).
    • Products damaged due to customer misuse.

2. Return Process

  1. Contact Us: Email [returns@avolomart.com] with your order number and reason for return.
  2. Approval: We’ll respond within 2 business days with return instructions.
  3. Shipping:
    • Customer pays return shipping (unless the return is due to our error).
    • Use a trackable shipping method (we’re not responsible for lost returns).

3. Refunds

  • Processing Time: 3-5 business days after we receive and inspect the item.
  • Method: Refund issued to the original payment method.
  • Partial Refunds: If items are returned used/damaged, a partial refund may apply.

4. Exchanges

  • We only replace items if they are defective or incorrect (shipping costs covered by us).

5. Cancellations

  • Orders can be canceled within 24 hours of placement if not yet processed/shipped.

6. Non-Returnable Items

  • Opened seals on bearings/hygienic products.
  • Software/license keys.

7. Warranty Claims

  • Defective items covered under manufacturer warranty will follow the warranty terms (contact us for assistance).

8. Contact Us

For questions: